Virtual Visits

With virtual visits, you can connect with your Kind Clinic medical professional from the convenience of your mobile device or computer. Virtual visits are now available for initial appointments, follow-ups, prescription refills, and any sexual health care questions. Virtual visits provide you the same Kind Clinic quality of care from the convenience of your home!

 

Call to schedule your appointment or follow-up via virtual visit!

1-833-WE-R-KIND (1-833-937-5463)

INSTRUCTIONS

Call 1-833-WE-R-KIND (1-833-937-5463) to schedule your virtual visit.

After your appointment is booked you will receive an email with instructions on how to complete your virtual visit. For more information on what to expect visit NextPatient’s Telemedicine Guide.

If you do not have access to a smartphone, tablet, computer, or Internet, we will be happy to complete your visit by phone call.

FAQs

Kind Clinic offers free sexual health services in a safe and supportive environment regardless of race, creed, gender identity and expression, sexual orientation, or ability to pay. Founded in 2015 by community activists and volunteers, Kind Clinic is a national leader in innovative sexual health care that offers patients access to HIV prevention medication known as PrEP (pre-exposure prophylaxis) and PEP (post-exposure prophylaxis), HIV testing and care, STI testing & treatment, and gender-affirming care in Austin and San Antonio. Kind Clinic is a program of Texas Health Action, a 501(c)(3) community informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment with an expertise in serving LGBTQIA+ people and people impacted by HIV. For more information about Kind Clinic, please call 1-833-WE-R-KIND (1-833-937-5463) or visit www.KindClinic.org.

Virtual visits let you connect with your provider through an easy-to-use, high-resolution, secure 2-way video conferencing for quick, convenient treatment.

Appointments are also available by phone call if you do not have access to a smart device, computer, and/or the internet.

Patients book virtual visits to connect with their provider for quick treatment and requests, such as prescription refills, a follow-up appointment, or to get answers to a sexual health-related question.

For the protection of our patients and staff during the COVID-19 pandemic, ALL Kind Clinic appointments will be virtual visits, unless otherwise requested by your provider.

Your provider doesn’t need to do a physical exam to diagnose and treat many conditions. That’s because knowing your medical history is considered “90% of the evaluation” when combined with your interaction. How you’re feeling can be just as important to your provider as the results of a physical exam. In a video call your provider will be able to see you and view any picture uploads, giving additional visual information needed to make a diagnosis.

Yes. If your provider decides you need treatment, they will send your prescription electronically to your pharmacy so it’s ready for pick-up when you arrive.

No, virtual visits shouldn’t be used for emergency care. If you have a medical emergency, please dial 911 immediately.

Yes. Your virtual appointment is 100% HIPAA compliant. Any personal health information you provide is completely safe and secure.

For a video call you will need a computer equipped with a camera and microphone, or a compatible mobile device such as a smartphone or tablet as well Internet connectivity. If you do not have access, that’s not a problem! Let us know and we will happily arrange for a visit by phone.

Yes! Our platform was designed to be very user-friendly. Imagine Skype, but with a few more bells and whistles to give you and your doctor everything you need to have a successful visit. If you do not have access to a smartphone, computer, or Internet, let us know so we can arrange for your visit by telephone.

Typically, virtual visits are only available to current Kind Clinic patients needing follow up appointments; however, for the protection of our patients and staff during the COVID-19 pandemic, ALL Kind Clinic appointments will be virtual visits, unless otherwise requested by your provider.

X