Can Kind Clinic help me with the cost of medications?
Absolutely! Every patient at Kind Clinic is assigned a Patient Advocate. Your Patient Advocate is dedicated to helping you navigate your care, particularly when it comes to accessing and paying for medications. They will assist you in understanding your options and connecting you with available patient assistance programs.
Do I need insurance to receive virtual care at Kind Clinic?
No, you don’t need insurance to access care at Kind Clinic. Whether you have insurance or not, we’re here to help you get the care and medications you need. Your Patient Advocate will guide you through the process, including medication access, payment options, and coverage for lab work, depending on your insurance situation.
Are Kind Clinic virtual services free?
Yes, our virtual services are provided at no cost to patients, ensuring accessible care for everyone. Patients with health insurance must use their insurance to cover lab work at Kind Clinic. Insurance coverage varies. Most plans must cover preventive care labs — like lab testing for PrEP or HIV care — under the Affordable Care […]
What pharmacy partners do you use?
We partner with several trusted pharmacies across Texas, including Avita Pharmacy, to deliver your prescriptions directly to your door at no cost. When you use your insurance and choose one of our pharmacy partners for your prescriptions, you’re directly supporting Kind Clinic’s mission. This helps us extend care to uninsured individuals and expand our services […]
How will I do my lab work if I start virtual care at Kind Clinic?
Kind Clinic partners with Quest Diagnostics, offering extensive lab locations for your blood work. During your virtual visit, our team will coordinate lab work at a nearby Quest location. If a Quest lab isn’t available, we’ll help find alternative options. Read more about getting Kind Clinic Labs done at Quest.
How do I attend Kind Clinic virtual appointments?
You can attend your virtual visit with Kind Clinic using any device with a stable internet connection that supports video calls, such as a smartphone, computer, laptop, or tablet. We’ll send you appointment reminders and invite links through email and secure text messages.
If I typically have in-person appointments, can I make a virtual visit instead?
Yes, if you’re unable to attend an in-person appointment or usually receive care in-clinic but need a virtual visit, you can easily schedule one. Regardless of whether you choose in-person or virtual care, Kind Clinic dedicated to ensuring you have access to our providers and the care you need.
Can I switch from in-person care at Kind Clinic to exclusively virtual care?
Absolutely. You can transition to virtual care whenever it suits you. Just inform our team, and we’ll guide you through the process. Regardless of whether you choose in-person or virtual care, we’re dedicated to ensuring you have access to our providers and the care you need.
How do I book a virtual appointment at Kind Clinic?
You can book a virtual appointment by visiting www.kindclinic.org or by calling our Patient Support Center at 833.WE.R.KIND (833-937-5463). Be sure to select “Virtual Services” when booking online.
Will my providers change if I’m currently a patient of TeleKind or Kind Clinic?
Our goal is to ensure a smooth transition, keeping your current providers and support services without interruption. The only change is how you book appointments and access services, not the providers you know and trust. When scheduling through our website or by phone, you can choose your preferred provider or ask for the earliest available […]
