Notice of Non-Descrimination

Discrimination is Against the Law

Texas Health Action complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex, including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)) Texas Health Action does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

Texas Health Action:

• Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
  o Qualified sign language interpreters
  o Written information in other formats (large print, audio, accessible electronic formats, other formats).
• Provides free language assistance services to people whose primary language is not English, which may include:
  o Qualified interpreters
  o Information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact Rainey Fraser, Virtual Clinic Administrator at rainey.fraser@kindclinic.org

If you believe that Texas Health Action has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: 

• Zahra Khan, Risk and Compliance Manager and Civil Rights Coordinator, 101 W. Koenig Ln., Suite 300, Austin, TX 78751, phone – 512-853-9547 ext. 0140, fax – (833) 938-5463, Zahra.khan@texashealthaction.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Zahra Khan, Risk and Compliance Manager and Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

• U.S. Department of Health and Human Services
  200 Independence Avenue, SW
  Room 509F, HHH Building
  Washington, D.C. 20201
  1-800-368-1019, 800-537-7697 (TDD)
  Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
  This notice is available at Texas Health Action’s website: https://texashealthaction.org/