Can I see my primary care doctor for refils and still support this program?
No, in order for Kind Clinic to receive the funding, you need to receive your prescription at a Kind Clinic and refill it at one of our partner pharmacies.
How can I find out if I am using a partner pharmacy?
Your advocate can review your records and find out if your current pharmacy is a Kind Clinic partner. If not, it is easy to switch to one of our partners. We partner with organizations like Walgrees, CVS and Avita. We also have partnerships with many smaller pharmacies too. Whichever you prefer, making the switch is […]
Is there a cost to attend? / ¿Tiene algún coste la asistencia?
No, there is never a charge. No, nunca se cobra.
Do you have groups in Spanish? / ¿Tienen grupos en Español?
Yes, our first Spanish language group starts April 5th, 2023. Please sign up above and let us know by noting that you’re interested in joining our Spanish language group. Sí, nuestro primer grupo de español comienza el 5 de abril de 2023. Por favor, inscríbete arriba e infórmanos anotando que estás interesado en unirte a […]
Will I be forced to talk if I’m uncomfortable? / ¿Me obligarán a hablar si me siento incómodo?
No, you never need to share if you don’t want to. This is a safe space where you can participate as much or as little as you like. No es necesario que compartas si no quieres. Este es un espacio seguro donde puedes participar tanto o tan poco como quieras.
How long have these groups been together? / ¿Cuánto tiempo llevan estos grupos juntos?
This is one of the longest running groups in Austin, founded more than 20 years ago. Este es uno de los grupos más antiguos de Austin, fundado hace más de 20 años. El grupo en español comenzó en 2023.
How will my privacy be protected? / ¿Cómo se protegerá mi privacidad?
Only our facilitator receives a list of emails and they are never shared. Also, you don’t have to use your real name to sign up or when joining a group. Sólo nuestro facilitador recibe una lista de correos electrónicos y nunca se comparten. Además, no tienes que usar tu nombre real para inscribirte o cuando […]
What steps should I take to contact my insurance company and verify my insurance coverage?
Check Your Policy: Review your insurance policy for lab cost details like deductibles and coverage limits. Find Contact Info: Look on your insurance card or policy documents for contact info, such as phone numbers, emails, or websites. Prepare Information: Gather your policy number and personal details Contact Customer Service: Ask Questions: Inquire about lab costs for your specific care, […]
I don’t have health insurance and I want to sign up for coverage. Can you help me?
Yes! Kind Clinic can help you sign up for health insurance during open enrollment period. Open enrollment for healthcare care coverage through the Health Insurance Marketplace starts November 1, 2023, until January 15, 2024. To get started please visit www.kindclinic.org/getinsurance or www.mytelekind.org/getinsurance
What if I can’t afford a bill I receive for lab work?
If you can’t pay your lab bill in full, our KPAP can offer support. Contact your Patient Advocate or Care Navigator to see if you qualify. We will not deny you care based on any balances you may have for lab work. You can continue to receive care at Kind Clinic and TeleKind.
